Privacy Policy

Last Updated: December 15, 2024 Effective Date: December 15, 2024

Your Privacy Matters

At Health Mentor AI, we take your privacy seriously. This policy explains how we collect, use, protect, and share your personal information. We're committed to transparency and giving you control over your data.

1. Information We Collect

Information You Provide

  • Account Information: Name, email address, date of birth, and profile preferences
  • Health Data: Food logs, exercise activities, supplement intake, sleep patterns, weight, and body measurements
  • Communication Data: Messages with our AI coach, support inquiries, and feedback
  • Payment Information: Billing details processed securely through Stripe (we never store credit card numbers)
  • Social Media Handles: Optional social media information for referral tracking

Information We Collect Automatically

  • Usage Data: How you interact with our app, features used, and time spent
  • Device Information: Device type, operating system, app version, and unique device identifiers
  • Location Data: Approximate location for timezone and regional content (if permitted)
  • Analytics Data: Aggregated usage patterns and performance metrics

2. How We Use Your Information

Primary Uses

  • Provide personalized AI health coaching and recommendations
  • Track your progress and generate insights about your health patterns
  • Deliver app functionality and maintain your account
  • Send important updates about your health goals and app features
  • Process payments and manage subscriptions

Secondary Uses

  • Improve our AI algorithms and app performance
  • Provide customer support and respond to inquiries
  • Send marketing communications (with your consent)
  • Conduct research and analytics (using aggregated, anonymized data)
  • Ensure security and prevent fraud

3. How We Share Your Information

🔒 We Never Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your health data belongs to you.

Limited Sharing for Service Delivery

  • AI Processing: OpenAI for AI coaching (data is processed securely and not used for training)
  • Email Service: SendGrid for transactional emails and notifications
  • Payment Processing: Stripe for secure payment handling
  • Analytics: Google Analytics for aggregated usage insights (anonymized)
  • Cloud Storage: Firebase for secure data storage and backup

Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights, your safety, or the safety of others.

4. Data Security

🛡️ Enterprise-Grade Security

  • End-to-end encryption for all data transmission
  • AES-256 encryption for data at rest
  • Regular security audits and penetration testing
  • Two-factor authentication for accounts
  • Secure cloud infrastructure with Firebase
  • Regular staff security training

5. Your Rights and Choices

Access & Control

  • View all your data in your account settings
  • Export your data in standard formats
  • Update or correct your information
  • Delete specific data points

Privacy Settings

  • Control marketing communications
  • Manage data sharing preferences
  • Set trainer access permissions
  • Choose analytics participation